1. Who the customer is

2. What was their problem

3. What solution was provided

4. What result or benefit did they get as part of this - how is their future better because of this

5. Quote or soundbite from them or the team

4. Dot points summary for case study - Harris Street OR Kingsley Terrace

Kingsley Terrace

8x indoor VRF system replacement as existing system was coming to end of life

1. Ongoing residential customer

2. Existing system showing signs of wear and tear after 12 years of extended use. Existing system repairs becoming frequent.

3. Rather than waiting for the existing system to fail completely, possibly contaminating the system’s pipe work, a replacement quotation was offered, providing 5 years installation and manufacturer’s warranty.

4. The newly installed system was commissioned and all operating well, providing electrical savings to the home owner and avoiding further breakdowns